FAQs
I am not sure where to start. What should I do?
Set up a complimentary initial consult call. The goal of the initial consult call is to help develop a starting point. This may mean scheduling your first appointment, but could also mean referring to services outside our practice. This is not a one-size-fits-all practice. We want to ensure that we chart a path that meets your individual needs.
What should I expect from my therapy appointment?
Sessions last around 45-55 minutes. You should expect a safe environment to set goals and access evidence-based treatment. Our therapists specialize in cognitive behavior therapy as a foundation for building and setting realistic goals for your daily life.
What is Cognitive Behavior Therapy?
Cognitive behavioral therapy (CBT) is a short-term form of behavioral treatment. It helps people develop effective skills to problem-solve and reframe thoughts. CBT connects the relationship between beliefs, thoughts, and feelings with the behaviors that follow.
Learn more about CBT: Cognitive Behavioral Therapy | Psychology Today
Does Steamtown Therapies accept insurance?
Steamtown Therapies is an out-of-network provider and does not bill insurance. A superbill is provided for those with out-of-network coverage.
Will Steamtown Therapies provide documentation so I can submit to my insurance for reimbursement?
Yes. We work with you if you are submitting to insurance to provide the documentation needed.
What types of payment are accepted?
Credit cards, cash, or checks are accepted. This includes Health Saving Account cards. .
What age range does Steamtown Therapies specialize?
We work with individuals and families, specializing with young adults, adults, and couples.
How do I know if I should seek out therapy?
People choose to seek out supportive services if they notice negative effects on their daily functioning, including symptoms of anxiety or depression.. Some seek out support for specific issues, such as divorce, transitions, or life stressors.
Check out self-screeners if you want to consider this more:
Is in-person or teletherapy provided?
Steamtown Therapies is open for teletherapy services for individuals residing in Pennsylvania using HIPPA compliant services.
What questions should I ask my insurance provider about getting reimbursed for the services I receive at Steamtown Therapies?
What are my mental health benefits if the therapist I am seeing is out-of-network?
Do I have a deductible to reach prior to my out-of-network benefits taking effect? If so, what is my out-of-network deductible?
Do I need approval from my primary care provider prior to setting an appointment with the therapist of my choosing in order to get reimbursed for services?
Once my deductible is met for out-of-network services, what percentage of the therapist’s session fee is covered by my plan?
Can you send me the form necessary to submit for reimbursement for my out-of-network services or direct me to where I can find this form online?
Where do I submit the information once I have received it from Steamtown Therapies?
Is there a fee for late cancellations or no-show appointments?
There is a $50 charge for cancellations within 24 hours of scheduled appointments. If the cancelled appointment can be rescheduled within the original week, the fee is waived. Please note, rescheduling is based on therapist availability.
The session is charged in full for no-show appointments. This includes cancellations within 2 hours of the scheduled appointment. The rescheduling waiver is not applicable for no-show appointments without advance cancellation.
Will I have a consistent therapist?
Yes. You’ll work with the same licensed clinician throughout your care.